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Contact us

At Palmas Restaurant Group, we value your feedback and are always happy to hear from our guests. Whether you have a question about our menu or a comment about your recent visit, we want to hear from you. You can reach us by phone or email, or by filling out the contact form on our website. We will do our best to respond to your inquiry as soon as possible. Thank you for choosing Palmas Restaurant Group for your dining experience. We look forward to hearing from you.

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Mailing Address

PO Box 22136 Buena Vista FL 32830

FAQs

Welcome to our Frequently Asked Questions!  Our goal is to provide you with the information you need in a clear, concise, and easy-to-understand format. If you can't find what you're looking for, feel free to reach out to us for additional support. We're always here to help!

What are your hours? 

3 pm - 9 pm

Are you hiring?

Participants of our International Program staff this location. For further details on joining the program, kindly visit the dedicated International Program page.

Can you accommodate food allergies?

Accommodation for food allergies may vary depending on the festival.

Do you have vegetarian or vegan options?

The availability of vegetarian options may vary depending on the festival. Please check the festival's specific menu for more information.

Is there seating?

The promenade features scattered tables that provide an option for standing and dining.

Do you offer Disney discounts?

This location does not accept Disney discounts.

Is there seating available?

We have bar seating, as well as some tables around that can be used.

What time does Laguna operate?

Laguna is open 5pm to 11pm daily, weather permitting

What drinks are offered?

signature cocktails, frozen drinks, and  select spirits.

What food options are available at Laguna?

We offer a few bites such as nachos, wings, etc.

Where is Laguna located

Fresh breeze and cool beverages by the lake, just outside of El Centro of Coronado Springs.

What time does Rix Cafe operate?

Rix cafe is open 7am to 12:30pm daily.

Can you use your souvenir mug for specialty coffees?

Only regular coffees are offered for use with the souvenir mugs

Am I able to purchase and use my Disney souvenir mug at Rix cafe?

Yes, you can purchase, reactivate, and use your Disney souvenir mug at the beverage island

What does Rix cafe specialize in?

Rix Cafe offers, light fare, snacks and made to order specialty coffees

Where is Rix Cafe located?

Just located in El Centro of Coronado Springs resort

Can you use your souvenir mug at Siestas?

Yes, it is available to use. It is located on the right hand side of cantina. It even has a mug washing area.

What time does Siestas operate?

Siestas bar is open from 10am to 11pm

Siestas cantina is open for food from 11am to10pm.

Hours are subject to change depending on season.

What food options are available?

Siestas offers burgers, sandwiches, salads and snacks. Menu is subject to change periodically.

What does Siestas Bar and Cantina specialize in?

Siesta's is located within the main pool of the Coronado Springs resort.

Where is Siesta's Pool bar and Cantina located?

Siesta's is located within the main pool of the Coronado Springs resort.

Where are you located?

Epcot Mexican Pavillion.

Are you hiring?

At Palmas Restaurant Group, we are dedicated to providing unparalleled dining experiences for our guests by offering exceptional care and attention. We always seek talented and passionate individuals to join our team and help us achieve this goal. If you're passionate about customer service and want to be a part of a dynamic team that works together to create unique and memorable experiences for our guests, then we want to hear from you! Apply now, and let's work together to make every guest feel truly welcomed and valued.

What kind of Disney Discounts do you give? 

Currently, the only discount available is for the Disney Vacation Club members.

What is the price range? 
  • Apps $6 - $15
  • Entrees $27 - $68

I’m running late for my reservation. What do I do? 

Guests can notify us of any delays in their arrival using the My Disney Experience App. This allows us to accommodate their reservation better and ensure a smooth experience.

Can I ask for a window seat for the fireworks? 

We will do our best to fulfill all requests, but availability will be determined on a first-come, first-serve basis.

Can you accommodate food allergies? 

We understand that some guests may have specific dietary needs or food allergies. We can accommodate various allergies, including gluten-free, nut-free, and shellfish-free options. Our staff is trained to understand the ingredients in our dishes and can assist you in finding the best option. Please inform your waiter of any allergies, and they will be happy to provide you with more information.  We are committed to providing a safe and enjoyable dining experience for everyone.

Do you have vegetarian or vegan options?

Yes, we understand that different guests have different dietary needs, and we are happy to accommodate those needs. We offer both vegetarian and vegan options on our menu. These options are created with fresh, wholesome ingredients and are designed to be both delicious and satisfying. Our friendly staff will be happy to guide you through the menu to help you find the perfect dish that meets your dietary needs.

How do I make a reservation? 

Make a reservation here!

Are you hiring?

Participants of our International Program staff this location. For further details on joining the program, kindly visit the dedicated International Program page.

Can you view the fireworks from here?

The seating area has an obstructed view due to roofing overhead. To ensure the best viewing experience, guests are advised to stand on the promenade, as the show takes place in the center of the lagoon and the fireworks shoot upwards. It should be noted that viewing the show from the dining area outside may result in difficulty in seeing the complete performance.

Can you accommodate for food allergies?

Cantina is equipped to accommodate all types of food allergies.

Do you have vegetarian or vegan options?

While we do not have designated vegetarian or vegan options, we are able to accommodate requests to modify certain dishes to be vegetarian. The only vegan option available on the menu is chips and guacamole.

Is there indoor seating?

Yes. We offer indoor seating from 10 am-1:30 pm.

Do you offer Disney discounts?

Cantina offers a discount for Disney Vacation Club members throughout the day, every day. Cast members receive a discount from 11:00 AM to 4:00 PM, Monday through Thursday.

Do You Still Have Tequila Flights?

We offer four different tequila flights, which range in price. We have the Agave flight, the Premium Flight, the La Cava Flight, and the Supreme Flight.

What are the hours for each meal period?

Breakfast:7am to 11 am, lunch: 11:30 am to 2 pm, and dinner: 5 pm to 11 pm. Fresh Grab and Go available 7 am - 11 pm Daily, such as our bakery, snacks, salads,   sandwiches available.

Do you have a microwave?

We do; it is located next to the beverage island.

Do you offer To-Go?

Yes! We offer to go for any of the items in El Mercado. Cutlery and packaged condiments are available on the beverage island.

How do the souvenir mugs work?

Mugs are eligible for refills at Beverage Islands at Quick-Service locations at any Disney Resort Hotel during the length of your stay.

What does El Mercado feature?

We feature Grab & Go fare for breakfast, lunch, and dinner, as well as desserts,   non-alcoholic beverages, margaritas and speciality beverages.

Allergens: Do you have an allergen menu?

About our allergy-friendly menu items: Guests may consult with a chef or special diets trained Cast Member before placing an order. We use reasonable   efforts in our sourcing, preparation, and handling procedures to avoid the introduction of the named allergens into allergy-friendly menu choices. While   we take steps to prevent cross-contact, we do not have separate allergy-friendly kitchens and cannot guarantee that a menu item is completely free of allergens. Allergy-friendly offerings are reliant on   supplier ingredient labels. We cannot guarantee the accuracy of the contents of each food item. Allergen advisory statements (e.g., "may contain") are not regulated and therefore not taken into consideration when developing allergy-friendly meals. It is ultimately our Guests'   discretion to make an informed choice based upon their individual dietary   needs.

Can we book large party reservations? 

We have various seating options that can accommodate larger parties. Parties of up to 12 people can be booked through Disney's reservation system, and parties larger than 12 should email: info@palmasrestaurants.com for requests/inquiries.

What discounts are offered?

10% DVC, 10% annual pass Disney *restrictions may apply

Are there any vegetarian or vegan options on the menu?

Yes, we offer a variety of options from our regular menu that can be made to everyone's dietary needs.

Are To-Go orders available? 

We offer to-go orders via here.

How do I book a reservation?

Making reservations can be made via the Disney experience app or online on Disney Dining's website, found here.

What does Maya Grill specialize in?

Maya specializes in New aged fusion Mexican. You can find something for the novice or experienced in  Mexican cuisine.

Allergens: Do you have an allergen menu?

About our allergy-friendly menu items: Guests may consult with a chef or special diets-trained Cast   Member before placing an order. We use reasonable efforts in our sourcing,   preparation, and handling procedures to avoid the introduction of the named allergens into allergy-friendly menu choices. While we take steps to prevent cross-contact, we do not have separate allergy-friendly kitchens and are unable to guarantee that a menu item is completely free of allergens.   Allergy-friendly offerings are reliant on supplier ingredient labels. We cannot guarantee the accuracy of the contents of each food item. Allergen advisory statements (e.g., "may contain") are not regulated and, therefore not taken into consideration when developing allergy-friendly meals. It is ultimately our Guests' discretion to make an informed choice based on their individual dietary needs.

Can we book large party reservations? 

We have various seating options that can accommodate large parties, including our private hospitality room Las Ventanas which could accommodate private parties up to 65 guests. For inquiries, email: info@palmasrestaurants.com

What discounts are offered?

10% DVC, 10% annual pass Disney *restrictions may apply

Are there any vegetarian or vegan options on the menu?

Yes, we offer a variety of options from our regular menu that can be made to everyone's dietary needs

Where are you located?

We are located in Disney's Coronado Springs Resort, within the El Centro of the resort

Are To-Go orders available? 

We offer to-go orders here.

How do I book a reservation?

Making reservations can be made via the Disney experience app or via online on Disney Dining's website, or here.

Are reservations required?

While reservations are not required, we do recommend them.

What is the dress code?

Casual dress code

Sports games; what games do you play?

Basketball, Baseball, Football, Soccer, Championship Games, Horse Racing, Golf, Hockey and Tennis, among others. *some channels/and or games might not be available. Inquire with our team.

Allergens: Do you have an allergen menu?

About our allergy-friendly menu items: Guests may consult with a chef or special diets-trained Cast Member before placing an order. We use reasonable efforts in our sourcing, preparation, and handling procedures to avoid the introduction of the named allergens into allergy-friendly menu choices. While we take steps to prevent cross-contact, we do not have separate allergy-friendly kitchens and are unable to guarantee that a menu item is completely free of allergens. Allergy-friendly offerings are reliant on supplier ingredient labels. We cannot guarantee the accuracy of the contents of each food item. Allergen advisory statements (e.g., "may contain") are not regulated and, therefore not taken into consideration when developing allergy-friendly meals. It is ultimately our Guests'   discretion to make an informed choice based on their individual dietary needs.

How do I make a reservation?

Visitors can easily make reservations by visiting the official Disney website or on Open Table.

Can I have my margarita to go?

We are proud to offer our margaritas to-go so you can continue exploring the World Showcase.

Can I enjoy my margarita inside?

You may. Seating is limited inside La Cava, so wait times will vary.

Do you have any food?

Just appetizers (chips, guacamole, dip cheese). But we do recommend them.

Do you have any discount as an Annual Pass Holder, DVC, etc?

At this time, we do not offer any discounts at La Cava.

Where is the bathroom?

For your convenience, the nearest restrooms are at San Angel Inn or Norway.

What are your Hours of operation?

11:00 - 9:00 pm

Can we make a reservation?

We do not make reservations at La Cava del Tequila due to extremely limited seating. It is first come, first served.

What is the most sold Margarita?

Our most popular margarita is the deliciously refreshing Avocado Margarita.

What are your hours?

1130-2100

How do I make a reservation?

We welcome guests to make a reservation using the My Disney Experience App or through the Walt Disney World website.

Do you have vegetarian or vegan options?

Yes, we understand that different guests have different dietary needs, and we are happy to accommodate those needs. We offer both vegetarian and vegan options on our menu. These options are created with fresh, wholesome ingredients and are designed to be both delicious and satisfying. Our friendly staff will be happy to guide you through the menu to help you find the perfect dish that meets your dietary needs.

Can you accommodate for food allergies?

We understand that some guests may have specific dietary needs or food allergies. We can accommodate various allergies, including gluten-free, nut-free, and shellfish-free options. Our staff is trained to understand the ingredients in our dishes and can assist you in finding the best option. Please inform your waiter of any allergies you may have, and they will be happy to provide you with more information on the best dish for you. We are committed to providing a safe and enjoyable dining experience for everyone.

Are you handicap accessible?

We are committed to ensuring that all guests have an enjoyable experience with us and fully comply with the Americans with Disabilities Act (ADA) policies. We take great pride in providing accommodations for guests with various needs and make every effort to accommodate guests with disabilities. Please don't hesitate to let us know if there is anything we can do to make your visit more comfortable and accessible.

I’m running late for my reservation; what do I do?

We are pleased to accommodate late reservations and will provide an estimated wait time upon your arrival.

What is the price range?

$15-$40

What kind of Disney Discounts do you give?

We recognize and honor Disney Annual Passholder and Disney Vacation Club discounts.

Where are you located?

Our location is within the temple at the Mexican Pavillion in World Showcase at Walt Disney World's Epcot Center.

Are you hiring?

At Palmas Restaurant Group, we are dedicated to providing unparalleled dining experiences for our guests by offering exceptional care and attention. We always seek talented and passionate individuals to join our team and help us achieve this goal. If you're passionate about customer service and want to be a part of a dynamic team that works together to create unique and memorable experiences for our guests, then we want to hear from you! Apply now, and let's work together to make every guest feel truly welcomed and valued.

Is there indoor seating?

No. We do not have indoor seating at this location.

Do you have vegetarian or vegan options?

While we do not have designated vegetarian or vegan options, we are able to accommodate requests to modify certain dishes to be vegetarian. The only vegan option available on the menu is chips and guacamole.

Can you accommodate for food allergies?

Cantina is equipped to accommodate all types of food allergies.

Do you offer Disney discounts?

Cantina offers a discount for Disney Vacation Club members throughout the day, every day. =

Do you have food?

We offer beef empenadas, chips and guacamole, tacos cochinita, elotes and  tostadas. We call Choza's food the best-kept secret in the park.

Do you offer Disney discounts?

This location does not accept Disney discounts.

Is there seating? There is no seating at Choza?

Choza primarily functions as a walk-up bar offering a selection of snacks.

Can you accommodate food allergies?

Yes, we accommodate all food allergies.

Do you serve non-alcoholic drinks?

Our beverage menu includes water and a strawberry frozen drink specifically for kids. Non-alcoholic margaritas are not available.

Are you hiring?

Participants of our International Program staff this location. For further details on joining the program, kindly visit the dedicated International Program page.

What are your hours?

Monday-Thursday: 11 am-11 pm

Friday-Saturday: 11 am-11 pm

Where in Disney Springs are you located?

When you enter Disney Springs from the Lime Garage, you go past the fountain and head straight ahead. We will be on your left before you arrive at the bridge!

Do you offer Disney Discounts?

We offer discounts to Disney Vacation Club members, Annual Pass-Holders, and Cast Members. These discounts can be applied to your meal and are a great way to save money while enjoying delicious food at our restaurant. Please present your valid Disney Vacation Club, Annual Pass or Cast Member ID when ordering to redeem your discount.

Are you able to accommodate food allergies??

Yes, we understand that some guests may have specific dietary needs or food allergies. We are able to accommodate for various allergies, including gluten-free, nut-free, and shellfish-free options. Our staff is trained to understand the ingredients in our dishes and can assist you in finding the best option for you. Please inform your waiter of any allergies you may have, and they will be happy to provide you with more information on the best dish for you. We are committed to providing a safe and enjoyable dining experience for everyone.

Which garage should I park in?

When visiting Frontera Cocina, the closest parking lot is the Lime lot. This lot is conveniently located and easily accessible, making it the perfect place to park your car before enjoying a delicious meal at our restaurant. With ample parking space and easy access to the restaurant, the Lime lot is the best option for our guests who are driving.

Do you have vegetarian and vegan options?

Yes, we understand that different guests have different dietary needs, and we are happy to accommodate those needs. We offer both vegetarian and vegan options on our menu. These options are created with fresh, wholesome ingredients, and are designed to be both delicious and satisfying. Our friendly staff will be happy to guide you through the menu to help you find the perfect dish that meets your dietary needs.

I'm running late for my reservation. What do I do?

We understand that plans can change and things may come up unexpectedly. We are happy to hold your reservation for 15 minutes past the reservation time. However, if you know that you will be running late, please call the restaurant and let us know. This way, we can make sure to keep your table available and make any necessary adjustments to ensure that you have a great dining experience.

What kind of Disney discounts do you offer?

We offer discounts to Disney Vacation Club members, Annual Pass-Holders, and Cast Members. These discounts can be applied to your meal and are a great way to save money while enjoying delicious food at our restaurant. Please present your valid Disney Vacation Club, Annual Pass or Cast Member ID when ordering to redeem your discount.

NOTE: Available discounts vary from location to location. Please check the location's page to confirm which discounts they take.

I'm running late for my reservation, what do I do?

We understand that plans can change and things may come up unexpectedly. We are happy to hold your reservation for 15 minutes past the reservation time. However, if you know that you will be running late, please call the restaurant and let us know. This way, we can make sure to keep your table available and make any necessary adjustments to ensure that you have a great dining experience.

Our
locations

Palmas Restaurant Group is proud to bring the rich heritage and culture of Mexico to life through our 13 locations on Disney property, including six in Epcot's Mexico Pavilion, six at Coronado Springs, and Frontera Cocina in Disney Springs. With over 40 years of experience serving authentic Mexican cuisine, we are committed to preserving and showcasing our culinary traditions. Our guests can expect to indulge in a unique and memorable dining experience that immerses them in the rich culture of Mexico.